Position Summary

Quinte Health is a family of four hospitals—Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital—that are working to “Create Healthier Communities. Together”.

The team of 2,600 staff and physicians provides care through four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, ambulatory care clinics, and a range of diagnostic services. There are more than 335 inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery. In addition, Quinte Health is proud to operate the Quinte Children’s Treatment Centre, community mental health programs, and to be a member of the Hastings Prince Edward Ontario Health Team.

Quinte Health undertakes a variety of capital projects in varying scopes and complexities. These projects include but are not limited patient room refreshes, mechanical equipment replacements / upgrades (ie AHUs, Cooling Systems, Heat Exchangers, etc.), building envelope restoration, major medical equipment turnkeys (ie CTs, MRIs, X-Ray, etc.), department renovations / expansions, and new Hospitals. Budgets may range from $10k to over $10M.


The Clinical Planning and Operational Readiness is a key leadership position at Quinte Health responsible for leading, planning, executing and evaluation all Clinical Planning, Operational Readiness, Training and Transition Planning initiatives for the PECMH Capital Redevelopment Project, including the Post-Occupancy Evaluation. Reporting to the Director, Redevelopment, Facilities and Support Services, the Clinical Planner will play an integral role in bringing expertise of leadership, clinical, organizational, and operational perspectives to the planning, design and implementation processes for the new hospital build in PECMH to ensure high quality, efficiency and effectiveness on day one of operations, and beyond. In addition, the Clinical Planner is responsible for leading the Redevelopment Post-Occupancy Evaluation project, endorsed by the Ontario Ministry of Health and Long-Term Care (MoHLTC), to evaluate outcomes of the new hospital development.

The Clinical Planner will facilitate decision making at all levels within the hospital, including the Leadership Team, Directors, Clinical Planners, Physicians and staff. This position will report issues to and seek support from the Director, Redevelopment Facilities and Support Services, Vice President, Clinical Services & Chief Nursing Executive prior to bringing them to the Senior Leadership and/or PECMH Steering Committee for decision-making.
Decisions affecting scope, schedule and budget will follow formal approval process established for the project.

Required

• G2 or full G license in the Province of Ontario
• Personal Protective Equipment (PPE) such as CSA approved safety work boots, hard hat, safety glasses, hearing aids, and other PPE, will be available and/or covered by Quinte Health if needed
• Either be certified or able to pass certification for Working at Heights.
• Will be required upon acceptance of employment to provide a current Police Criminal Record Check.

Skills & Qualifications

• Bachelor of Science in Nursing or Allied Health Profession
• Master's preparation, (e.g. MScN, MHSc, MHA, MBA) or equivalent combination of formal education, development and work experience considered as asset
• Registered or eligible for registration as a regulated health professional
• Three to five years of strategic clinical planning and operational experience in health care management
• Experience in the capital planning environment considered an asset
• Qualification in Evidence Based Design Accreditation and Certification (EDAC) considered an asset
• Project Management experience as part of a healthcare capital planning project considered an asset
• Training/Professional Practice planning experience considered an asset
• Operational Readiness planning experience considered an asset
• A solid understanding of the complexity and interdependent patient care processes within a healthcare organization
• Demonstrated understanding of current and emerging trends and best practices in use in the health care sector
• Solid project management, organizational abilities and change management skills in engaging teams to build consensus and support for change initiatives in order to provide quality patient care
• Experience leading professional staff, including coaching, managing performance and fostering a collaborative, productive and team-based work environment
• Proven team player with strong communication and collaborative skills
• Demonstrated excellence in interpersonal, written and verbal communication skills including, ability to demonstrate tact and diplomacy with varied groups of stakeholders
• Demonstrated effective presentation skills including the ability to present and discuss complex information in a way that establishes rapport, persuades others and gains understanding
• Able to work in a fast paced, results and schedule driven team environment
• Computer skills – Word, Excel, PowerPoint

Duties

• Lead the Hospital’s Clinical Plan and Operational Readiness Plan for the Prince Edward County Memorial Hospital (PECMH) Redevelopment Project and provide direction and accountability to implement all clinical planning, training and operational readiness projects, schedules, budgets, tasks, resources, stakeholder engagement, project management and change management required to support a successful development of a new hospital and a successful transition into the new hospital, in consultation with internal and external stakeholders. Initiate and prepare regular reports, schedules and presentations as required.
• Provide hospital-wide leadership and structure for Clinical Planning, Training and Operational Readiness. This includes establishment, guidance and support for multi-disciplinary teams to review and/or modify clinical/non-clinical and operational practices for implementation in the new hospital, supporting the 7 Flows of Healthcare.
• Work directly and collaboratively with internal partners (Leadership team, Directors, Clinical Planners, all staff, physicians, patients and families) and external partners (Infrastructure Ontario (IO), The MoHLTC, Ontario Health-East, Scheduler, and Consultants) to direct the clinical planning and operational readiness initiatives of the new hospital at each stage of the Redevelopment project.
• Develop and implement a Project Management Plan to support staff through each stage of the Redevelopment project.
• Facilitate links to non-clinical user groups and the Redevelopment project team; act as the conduit for all project-related clinical discussions.
• Develop and implement a Change Management Plan, in conjunction with Human Resources, to support all stakeholders through each stage of the Redevelopment project.
• Develop and assume accountability for the Risk Register for Planning and Operational Readiness, integrating all aspects of the Hospital’s Clinical Planning and Operational Readiness plans and schedules, including those at the program/service and project level.
• Develop, integrate and coordinate new hospital designs and models of care into the Operational Readiness and Transition Plans, projects, schedules and risks, in collaboration with other subject matter expertise in the Redevelopment Office to support all Hospital-wide strategies and activities.
• Direct the process of research to inform design of clinical spaces and clinical/operational process changes including literature reviews and site visits.
• Lead the development of the Functional Program with key internal and external stakeholders and ensure directions are implemented and adhered to in all stages of the Redevelopment project.
• Ensure decisions and sign-offs are obtained from user groups and the Leadership Team as appropriate.
• Establish and/or lead committees as appropriate.
• Lead and manage Redevelopment project direct reports to achieve success in all deliverables.
• Develop Operational Readiness for staff using a readiness framework of Current State, Future State and Gaps.
• Use the above identified Gaps to develop and manage related training modules (online, didactic, self-directed etc) to prepare staff to provide safe patient care on Day 1 of Opening (training such as on new facility layout, equipment, workflows, life safety, logistics, technology etc)
• Identify, plan, budget and acquire resources to implement required training for all Staff to provide safe patient care Day 1 of Opening.
• Lead and coordinate with the equipment procurement team regarding identification, evaluation and ultimate selection of clinical equipment.
• Work with Organizational Development to create and implement a staff and physician educational program to support the change management program for transitioning to the new site.
• Assist the Director Redevelopment, Facilities and Support Services in the scope development and evaluation of RFQ’s and RFP’s throughout the project.
• Review and evaluate all documents, drawings and submissions related to clinical programs.
• Manage and monitor contracts to ensure required activities are undertaken and deliverables are met.
• Develop an implement in collaboration with MoHLTC and Redevelopment team, a strategic plan for a Post-Occupancy Evaluation (POE) project including scope, schedule, budget, risk management, survey development/implementation/evaluation, Research Ethics Board submittals, stakeholder engagement, data collection and analysis, lessons learned overviews, publications, conference presentations, etc.
• Provide regular reports, presentation and advice to the Leadership Team, Hospital and Board committees on Clinical Planning, Operational Readiness and Transition Planning, and POE as required.
• Liaise with Quinte Health Communications Manager to develop communication requirements for Clinical Planning, Operational Readiness, Training and Transition Planning and POE portfolios, including stakeholder engagement and user group participation.
• Participate in all project-related meetings with the Leadership Team, MoHLTC, IO, Project Co., etc.
• Develop and/or contribute to presentations and progress reporting for IO, MoHLTC, NHS Board of Directors, Communications Team, Foundation, internal and external stakeholders, etc

Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services, and also work in partnership with our communities to improve access to high-quality care, close to home. We are incredibly fulfilled by the work that we do, and proud of our dynamic teams of staff, physicians and volunteers who care deeply about our patients, and each other. We don’t just serve our communities; we are part of them. We live here, raise our families here and, quite often, retire here in the community that we love. Quinte Health is always looking for compassionate, dedicated people to join our team. We have a wide range of exciting roles, some which involve working across more than one of our hospitals, and some which are situated at just one hospital.

Physical Demands Analysis

Strength
• Required Rarely – lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling.
Mobility
• Required Often – prolonged sitting; and
• Required Occasionally – standing and walking on hard surfaces, bending/stooping.
Dexterity
• Required Often – prolonged fine finger movements;
• Required Frequently – gripping/grasping, eye/hand coordination; and
• Required Briefly – reaching with both hands.

Equal Opportunity

We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@qhc.on.ca for assistance.