Position Summary

The Analytics, Business Intelligence and Knowledge Management team provides analytical support to programs/services across Quinte Health, as well as to key strategic, quality, performance and financial initiatives. Analytics and Business Intelligence is a team of highly trained, experienced and diverse professionals across the domains of analytics, business intelligence and health data/information management. The team employs various analytical methods to support our clients in achieving their strategic and operational goals.

Reporting to the Director, Analytics, Business Intelligence and Knowledge Management, the Senior Analytics Consultant will leverage their strong analytical skillset and understanding of healthcare data sets to support clients in evidence-informed decision-making, performance monitoring and improvement. The Analyst will work in collaboration with the broader team to provide in-depth analysis, insightful interpretation, and presentation of data and information, while maintaining the appropriate technical specifications/documentation.

37.5 hours per week, Monday to Friday, 7.5-hour shifts. This is a hybrid position which would allow for a combination of at home and on-site workdays.

Required

• Undergraduate Degree in applicable field required (Health Informatics, Biostatistics, Epidemiology, Public Health, Statistics, Math, Engineering, Computer Science, Science, etc.).
• Master’s Degree (completed or in progress) in a related discipline is an asset.
• Three (3) or more years of experience in a decision support or analytical environment, healthcare experience is preferred.
• Experience with hospital data (e.g. DAD, NACRS, OMHRS, CCRS, and NRS), CCO/ATC, Intelliheatlh, iPort and Visual Analytics.
• Good understanding of healthcare funding models such as HBAM, QBP, Bundled Care and patient based funding.
• Experience working in a complex data environment, including with enterprise data warehouses and other relational databases.
• Demonstrated competency within qualitative and quantitative data analytics, visualization, and reporting.
• Proven experience working with an enterprise BI tool.
• Ability to analyze data and present complex information and recommendations in an easy-to-understand manner
• Excellent interpersonal, verbal and presentation skills.
• Strong problem-solving, analytical and critical thinking skill.
• Demonstrated organizational and time management skills and ability to prioritize tasks in a complex, fast-paced environment.
• Self-starter with strong willingness to learn, teach and positively contribute in a team environment.
• Demonstrated attention to detail in day-to-day work with a focus on quality of work, accuracy and customer service.

Duties

• Work closely with a team to provide analysis, insights, and presentation of data, to maintain technical specifications and conduct validity and data quality checks as needed on outputs.
• Support clinical and non-clinical clients in a variety of analytical needs including: development of robust analytical plans, statistical analysis, key performance indicators, benchmarking, data visualizations, and routine and ad hoc reporting.
• In partnership with clients, provides insightful interpretation to support strategic, operational, quality and improvement plans. The analyst will incorporate data and information from a variety of sources (quantitative and qualitative) to improve insight generation.
• Extracts, transforms, and analyzes complex information from a variety of database servers and clinical systems.
• Create and maintain a report library and data dictionary and ensure standardized documentation.
• Support and follow data governance and standardization procedures.
• Supports reporting to and from external agencies and data portals (OH, MOHLTC, funding agencies, CIHI, etc.).
• Adherence to internal policies & procedures, including the protection of patient/employee confidentiality.
• Under the direction of the Director, consult with clients on analytical needs related to a variety of projects including: strategy, business cases, quality improvement, performance, funding, research, evaluation etc.
• Liaises with individuals at all levels of the organization on projects, reports and other ad-hoc requests.
• Provide expert advice and educates end-users on data results and interpretation, with the goal of improving data literacy in the organization.
• Makes connections between the data and core business and clinical concepts.
• Engages in data quality and other internal process improvement initiatives to support continuous improvement.
• Collaborates with key partners (IS/IT, Coding, Clinical Informatics, Finance, HR, Research, etc.) and peers to identify new data sources to incorporate into various analyses, as well as innovative analytical/statistical techniques (predictive, simulation, optimization models) that will generate new insights.
• Identifies areas of opportunity with respect to routine reporting to increase efficiency and reduce manual work.
• Commitment to learning and growth and contribution to share team educational goals.
• Contributes to process standardization and tool development to support improvement within the department.
• Other duties as assigned.

Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services, and also work in partnership with our communities to improve access to high-quality care, close to home. We are incredibly fulfilled by the work that we do, and proud of our dynamic teams of staff, physicians and volunteers who care deeply about our patients, and each other. We don’t just serve our communities, we are part of them. We live here, raise our families here and, quite often, retire here in the community that we love. Quinte Health is always looking for compassionate, dedicated people to join our team. We have a wide range of exciting roles, some which involve working across more than one of our hospitals, and some which are situated at just one hospital.

Physical Demands Analysis

Strength:
• Required Rarely – lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling.
Mobility
• Required Often – prolonged sitting, and
• Required Occasionally – standing and walking on hard surfaces, bending/stooping.
Dexterity
• Required Often – prolonged fine finger movements,
• Required Frequently – gripping/grasping, eye/hand coordination, and
• Required Briefly – reaching with both hands.

Equal Opportunity

We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@qhc.on.ca for assistance.