Position Summary

Process the registration of patients admitted to or treated in either an inpatient bed, emergency room, day surgery, endocsopy suite, or emergency managed clinic in an expedient, professional and courteous manner. Ensure all supporting electronic and hard copy documentation is complete and correct.

Required

• Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
• Must have demonstrated typing and other basic clerical skills including computer/word processing, e-mail and faxing experience.
• Demonstrated knowledge of Medical Terminology.

Duties

• Registers patients visiting Emergency and Out-patients, including Same Day Surgery, Diagnostic Imaging, Lab and clinics
• Process repatriated patients to and from QHC
• Arrange for non-urgent patient transfers
• Processes and completes required forms for all admissions, transfers, births and deaths.
• Arranges for bookings of various clinics
• Arranges consult appointments as required
• Takes payments, issues receipts and reconciles cash
• Directs patients and visitors to nursing units and other departments
• Scans hardcopy patient documents into Hospital Information System
• Manages mail out and distribution of hardcopy documents
• Answers phone and manages calls regarding Patient Registration concerns, forwards calls as required
• Acquires Preferred Accommodation signatures from Inpatients and their families and records in Hospital Information System
• Provides remote registration support for Q7 and other sites as necessary
• Participates in improvement initiatives
• Assists in the orientation of new staff when required
• Performs other duties as assigned.
• Maintains patient privacy and confidentiality at all times.

Belleville General Hospital (BGH) sits on the shore of the stunning Bay of Quinte. The City of Belleville features a mix of small-town charm and big-city amenities. It is a growing city, with exciting culinary experiences, sheltered waterways for boating and ice fishing, fun festivals and entertainment, beautiful trails and golf courses, a popular farmer’s market, unique shops and services, as well as popular big box and large-scale retail.Belleville General Hospital is the largest of Quinte Health’s hospitals, with two medicine units, critical care (ICU), a lively emergency department, a wide range of surgical and diagnostic services, a busy maternal child unit, a children’s treatment centre, inpatient and outpatient stroke and rehabilitation care, inpatient and outpatient mental health services, and the regional Dr. Douglas A. MacIntosh Cancer Clinic. BGH works closely with the other three Quinte Health hospital teams, as well as regional and provincial health centres to serve our communities.Working at Belleville General Hospital provides countless opportunities for growth and experiential learning. The inter-professional environment is supportive, friendly and nurturing, with an infusion of new staff learning from seasoned, knowledgeable colleagues. You feel a real sense of teamwork, energy and enthusiasm in the air at BGH, and an overwhelming desire to make a difference.

Physical Demands Analysis

Strength
• Required Rarely – lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling
Mobility
• Required Often – prolonged sitting
• Required Occasionally – standing and walking on hard surfaces, bending/stooping
Dexterity
• Required Often – prolonged fine finger movements
• Required Frequently – gripping/grasping, eye/hand coordination
• Required Briefly – reaching with both hands

Equal Opportunity

Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or humanresources@qhc.on.ca for assistance.

Quinte Health is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.